Home Sweet Home Card

We have various choices regarding delivery where prices are calculated by the item weight, Royal Mail 2nd or 1st class (not tracked), Royal Mail 2nd or 1st Class Signed For (proof of delivery) and Royal Mail 2nd or 1st Class Tracked (tracking reference will be provided in your shipping email). Please be aware that if you amend your order, it may result in a delay.  Last orders of the week up until 12pm Saturday will not be posted until the following Tuesday as our shop is closed on a Sunday and Monday.

Where we can, we reuse and recycle packaging including protective packing and boxes, if you are happy for us to use recycled boxes, please tick the checkbox on the Cart page, otherwise leave blank.

For more information on our Deliver policy, please click here.

We hope you are happy with your purchase. Unfortunately, we only offer refunds or exchanges on goods if the item is damaged or is found to be faulty.
​
Your UK statutory rights are not affected by our returns policy. In particular, you have rights to return goods that are faulty (meaning not of satisfactory quality, not fit for purpose, or not as described) in accordance with the Consumer Rights Act 2015, where different time periods may in some circumstances apply.

For more information on our Returns policy, please click here.